Orders to the European UNION CUSTOMS Union or the USA, please see the note at the bottom of the page:
US Orders
- From 29/08/2025 the De Minimus Rule for imports to the US has now been suspended by the US government.
- US customers will now need to pay duties, taxes and fees to bring goods into the country.
- Initially this will mean parcels will be held up in customs and payment will be required to release the parcel – we will work on streamlining this as we learn more from our shipping carriers.
- Duties will be 10%, plus fees (currently unknown) and then necessary taxes.
- We will work on a solution to calculate the exact costs when our shipping carriers have provided more information – sorry we cannot provide exact costs for the fees at this time.
EU ORders
- For orders under 150€ (goods only price without shipping and tax) you will now be charged Import VAT during checkout.
- There will be no additional customs handling fees and your parcel should pass straight through to you. This only applies for non-business EU orders under 150€. Other orders may still have customs fees including any wholesale orders.
- Taxes and shipping are all calculated automatically.
- Business customers will need to enter their VAT number and validate.
- Orders over 150€ will require you to pay duties and customs when the parcel arrives at the border. We are working on a solution to sort this as quickly as we can.
- See our Shipping and Returns page for further information.
- Any issues, please email info@ratiotechnology.com
